Changes between Version 6 and Version 7 of Contributing/BugReporting


Ignore:
Timestamp:
10/12/2015 11:03:17 PM (8 years ago)
Author:
Cas
Comment:

updates to layout and text

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  • Contributing/BugReporting

    v6 v7  
    11= Before Reporting a Bug = 
    22 
    3  * Install the latest stable version: '''[[Include(http://download.deluge-torrent.org/version)]]''' 
     3 * Install the latest stable version of Deluge: '''[[Include(http://download.deluge-torrent.org/version)]]''' 
    44 
    5  * Check the '''[wiki:Faq FAQ]''' 
     5 * Check the '''[wiki:Faq Frequently Asked Questions]'''. 
    66 
    7 == Search for Existing Issues == 
     7== Search for existing issues == 
    88 
    9  * '''[search: Bug Tickets]''' 
     9''Frequently questions from users often relate to already fixed or known about bugs in Deluge so please search before asking.'' 
    1010 
    11  * '''[http://forum.deluge-torrent.org/search.php Forum]''' 
     11 * '''[search: Deluge Bug Tickets]''' 
    1212 
    13  * Site search using [https://www.google.co.uk/search?q=site:deluge-torrent.org Search Engine] 
     13 * '''[http://forum.deluge-torrent.org/search.php Deluge Forum]''' 
    1414 
    15 '''Other bug trackers relating to Deluge:'''  
    16  
    17  * [https://bugs.launchpad.net/ubuntu/+source/deluge Ubuntu], [https://apps.fedoraproject.org/packages/deluge/bugs Fedora], [http://bugs.debian.org/cgi-bin/pkgreport.cgi?src=deluge Debian], [https://bugs.archlinux.org/index.php?string=deluge Arch], [https://bugs.gentoo.org/buglist.cgi?quicksearch=deluge Gentoo], [http://trac.macports.org/query?status=assigned&status=new&status=reopened&order=priority&port=deluge MacPorts] 
    18  
    19 '''libtorrent (rasterbar) Bugs:''' 
    20  
    21  * [https://github.com/arvidn/libtorrent/issues libtorrent issue tracker], also [https://bugs.launchpad.net/ubuntu/+source/libtorrent-rasterbar Ubuntu], [https://admin.fedoraproject.org/pkgdb/acls/bugs/rb_libtorrent Fedora], [http://trac.macports.org/query?status=assigned&status=new&status=reopened&order=priority&port=libtorrent-rasterbar MacPorts] 
     15 * Deluge site search using [https://www.google.co.uk/search?q=site:deluge-torrent.org Search Engine] 
    2216 
    2317== Ask your Question Effectively == 
     
    3024= Collect Bug Information = 
    3125 
    32 You will need some/all of the following information when reporting a bug: 
     26You will need the following information when reporting a bug (at a minimum version): 
     27 
     28 * Version Information: 
     29    * [wiki:Troubleshooting#DelugeVersion Deluge] 
     30    * [wiki:Troubleshooting#libtorrentversion libtorrent] 
     31    * Operating System 
     32    * Browser ''(if using WebUI)'' 
     33    * Plugins enabled 
     34    * Language in use ''(if not in English)'' 
     35 * Installation type: ''source, package or installer'' 
     36 
     37 * Precise steps to reproduce the bug. 
     38 * [wiki:Faq#EnableDelugeLogging Logs] either error level is usually fine 
     39 * Information of any errors or traces. 
     40 * [wiki:Faq#WheredoesDelugestoreitssettings Config files]. 
     41 * Screenshots and screencasts are helpful for GUI issues. 
    3342 
    3443''Note: If you are using Client and Daemon you may need version or logs from both.'' 
    3544 
    36  * Version Information: 
    37     * Deluge 
    38     * [wiki:Faq#HowdoIfindwhatlibtorrentversionIamusing libtorrent] 
    39     * Operating System 
    40     * Browser ''(if using WebUI)'' 
    41     * Plugins Enabled 
    42     * Language in use ''(i.e. if not English)'' 
    43  * Installation type: ''source, package or installer'' 
     45== Hard crashes of Deluge (or libtorrent) == 
     46A backtrace using `gdb` may be required for hard crashes of Deluge (crashes without an obvious error in Deluge logs). 
    4447 
    45  * Precise steps to reproduce the bug. 
    46  * [wiki:Faq#EnableDelugeLogging Debug Logs] or copies of any errors or traces. 
    47  * [wiki:Faq#WheredoesDelugestoreitssettings Config files]. 
    48  * Screenshots and screencasts can be helpful for GUI issues. 
    49  
    50 == Hard crashes of deluge == 
    51 A backtrace using `gdb` may be required for hard crashes of Deluge (crashes without an obvious error). Here is a ''deluged'' example: 
     48Here is a ''deluged'' example: 
    5249{{{ 
    5350   gdb --args python /usr/bin/deluged -d 
     
    6158The bug ticket system we use is called Trac. [/register Sign up] if you haven't already. 
    6259 
     60If you encounter a register `Captcha Error` see: http://forum.deluge-torrent.org/viewtopic.php?f=7&t=51737 
     61 
    6362''Note: The Trac user account is separate to the Forum user account.'' 
    6463 
     
    7170 3. Attach any logs, screenshots or patches 
    7271 
     72= External bug trackers = 
     73 
     74These sites also track bugs relating to Deluge or libtorrent. 
     75  
     76 * [https://bugs.launchpad.net/ubuntu/+source/deluge Ubuntu], [https://apps.fedoraproject.org/packages/deluge/bugs Fedora], [http://bugs.debian.org/cgi-bin/pkgreport.cgi?src=deluge Debian], [https://bugs.archlinux.org/index.php?string=deluge Arch], [https://bugs.gentoo.org/buglist.cgi?quicksearch=deluge Gentoo], [http://trac.macports.org/query?status=assigned&status=new&status=reopened&order=priority&port=deluge MacPorts] 
     77 
     78'''libtorrent (rasterbar) Bugs:''' 
     79 
     80 * [https://github.com/arvidn/libtorrent/issues libtorrent issue tracker], also [https://bugs.launchpad.net/ubuntu/+source/libtorrent-rasterbar Ubuntu], [https://admin.fedoraproject.org/pkgdb/acls/bugs/rb_libtorrent Fedora], [http://trac.macports.org/query?status=assigned&status=new&status=reopened&order=priority&port=libtorrent-rasterbar MacPorts]